It seems like an odd question, since I generally don't associate evil intent with a company. But I saw an interview with Scott Cleland, author of "Search & Destroy, Why You Can't Trust Google Inc." where he claims that Google can't be trusted. Additionally, Google has an unofficial motto which is "don't be evil" so Google has made good and evil part of the conversation. I'm not sure a company can be evil, at least intentionally. I am sure companies can be intentionally good, like Ben and Jerry's developing a market for hormone free dairy or Starbucks, developing a market for fair trade coffee. So if companies can be good, it only makes sense that they can be evil. Although I can't think of any examples where a company has intentionally tried to be evil, I only have examples like BP where it occurred through carelessness or neglect.
So back to the main question, is Google evil? Mr. Cleland states that the primary issues are with privacy, antitrust and conflicts of interest. As for privacy, Google has a lot of information on me - all of it information I agreed to give Google. Arguably, Microsoft has as much information on users of Office365 and Bing. And Facebook has the mother-load of data on me and half a billion other people. Simply amassing a lot of data about your customers can't be evil. Evil has to include using the data for nefarious purposes. Google, Facebook or Microsoft do not meet that test. Looking at antitrust regulations, what dominant technology company doesn't have this issue? In Social Media it's Facebook (when was the last time you used MySpace?), in desktop OS it's Microsoft and in practically everything cool it's Apple. Is Apple evil for using the hegemonic power of iTunes to make the iPhone a better product, is it antitrust, is it a conflict of interest? I don't think so.
Source: http://feedproxy.google.com/~r/thewhir_blogs/~3/dCI2cSHugqE/050911_Is_Google_Evil
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